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Customer Satisfaction Survey


Name and Phone Number (optional)	Where did you hear about us? TelevisionRadio StationSignage AdPrint Ad
Did the Plumber introduce himself? YesNo	Which one specifically?
Were you referred by someone? YesNo	Were you greeted cordially by the Plumber? YesNo
If so, whom?	Did the Plumber explain what work he was performing in laymen’s terms? YesNo
During your first call to our Answering Service, did you get a return call from a Plumber in a timely manner? YesNo	Did the Plumber clean up the job site? YesNo
If no, please give approximate time from your first call to your return call.	Did the Plumber resolve your issue in a timely manner? YesNo
Was your bill comparable to the work that was performed? YesNo	Was your overall experience with Black Plumbing a good one? YesNo
If no, please explain.	If no, please explain.



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License #M18664
Texas State Board of Plumbing Examiners
512-936-6200
929 East 41st, Austin Texas 78751-4807

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